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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Francesca Chavez

Francesca Chavez

June 18, 2026

5  out of  5
rating by Francesca Chavez
"Sherry was very helpful, kind, and patient while I was on the phone with her. She provided me with top quality customer service."
We responded:
"Thank you so much! I'm glad Sherry was able to help you with all your insurance needs! Please let us know if you need anything else!"
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I Amini

June 15, 2026

5  out of  5
rating by I Amini
"It’s always a pleasure working with Kim and the State Farm staff’"
We responded:
"Thank you for the 5-star review, I'm glad our office can help you with your insurance! "
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Melanie Taggart

June 9, 2026

5  out of  5
rating by Melanie Taggart
"Kim was very helpful with switching over car insurance to a new car. Thank you for all the great support."
We responded:
"Thank you, Melanie! We appreciate you being with our office for so many years! "
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Jennifer Lane

June 6, 2026

5  out of  5
rating by Jennifer Lane
"I had an outstanding experience working with Janna Misek. She was extremely personable, patient, and thorough throughout the entire process. Janna took the time to carefully review my needs, asked all the right questions, and made sure every detail was considered when selecting the best coverage for me.

She was highly knowledgeable, explained everything clearly, and answered all of my questions with professionalism and expertise. I never felt rushed, and she made what can often be a confusing process simple and stress-free.

Janna went above and beyond to find the right coverage at the best value, giving me confidence that I am properly protected. Her attention to detail, responsiveness, honesty, and commitment to excellent customer service truly set her apart.

I highly recommend Janna Misek to anyone looking for an insurance agent who genuinely cares about her clients and works hard to find the best solutions for their needs."
We responded:
"Jennifer, thank you so much for taking the time to leave such an amazing review! We are happy we were able to help you with your insurance needs. Please don't hesitate to reach out if you need any anything! We are happy to help!"
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Sandy Rieckert

May 27, 2026

5  out of  5
rating by Sandy Rieckert
"I called to get answers for three quick questions. Kim, receptionist, was extremely knowledgeable, helpful and pleasant!!!"
We responded:
"Thank you for the 5-Star review, it means so much to us! We strive to provide excellent customer service to our customers. I'm glad you were taken care of!"
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Paul Kellogg

May 13, 2026

5  out of  5
rating by Paul Kellogg
"I've been a customer of Janna's for a number of years.
She has consistently exceeded my expectations for all my insurance needs.
I highly recommend her services."
We responded:
"Thank you so much Paul, we appreciate your business. Please let us know if there is anything else we can do for you!"
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Karen Meander

May 12, 2026

5  out of  5
rating by Karen Meander
"Great company to work with. We"
We responded:
"Thank you for your 5-star review!"
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G B

May 11, 2026

5  out of  5
rating by G B
"Great customer service, the prices are reasonable.I have all my cars, my homeowners, renters insurance through Janna,"
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Katie Elizabeth Cinto

May 11, 2026

5  out of  5
rating by Katie Elizabeth Cinto
"Kim was super helpful when I called inquiring about quotes! Janna and her office are amazing and always go above and beyond to help their customer's"
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Jacqueline Hayward

May 1, 2026

5  out of  5
rating by Jacqueline Hayward
"I switched to Janna Misek's agency a few years ago and I'm very happy with everyone there. They are very helpful and you feel you are being taken care of. I seem to talk to Kim most often and she's super."
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Cheryl moeller

April 29, 2026

5  out of  5
rating by Cheryl moeller
"I called to have my premiums reviewed and Kim spent a considerable amount of time helping me tweak things appropriately. I appreciate your time and professionalism."
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Rob Fortino

April 28, 2026

5  out of  5
rating by Rob Fortino
"I have always had a great experience with Janna Misek's State Farm Office. From Janna down to her staff, all have been helpful when I have called in the past. They go above and beyond. Most recently, I've had the pleasure of working with Adriana and she's always so polite and helpful. Thank you to the whole team!"
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Mark W

April 23, 2026

5  out of  5
rating by Mark W
"Called them to review our policies and they ended up saving us quite a bit of money. Thanks Very Much. They are very helpful and courteous. A pleasure of doing business with them."
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Michael Orlando

April 20, 2026

1  out of  5
rating by Michael Orlando
"We were insured with state farm for just over a year. In January we were instructed by an electrician to file a claim. Regardless of the outcome of that claim (which was denied) state farm decided to drop us. Just because we had the audacity to use our insurance and make a claim. This is probably the case with most insurance companies but I would expect a state farm agent to look out for us and no one did."
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Bill Lelika

April 18, 2026

5  out of  5
rating by Bill Lelika
"Anne Marie is amazing and very personable! She is such a pleasure to work with, and very knowledgeable. I wouldn’t insure anywhere else."
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Kathryn Robinson

April 16, 2026

5  out of  5
rating by Kathryn Robinson
"Excellent service, prompt and to the point. Thank you Sherry"
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Matthew Schmidt

April 12, 2026

5  out of  5
rating by Matthew Schmidt
"Our family had the pleasure of dealing with Kim Schlinger at Janna Misek's office in Oswego. After our son's recent car accident, Kim reached out and provided solid next step information for the claim, as well as options to help get our son into his own new car policy with great coverage and affordable rates. Additionally, she helped us get the settlement released quicker by sending our title and keys back to State Farm for us.
We have had numerous changes in our policies over the last few years and everything has been seamless.
Thank you Kim for your professionalism, honesty, and courtesy during the past few weeks, it means a lot."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re happy with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Corrie Bergstrom

April 6, 2026

5  out of  5
rating by Corrie Bergstrom
"Janna is absolutely great to work with, always helps me understand what we discuss. And Sherri is so polite and professional and willing to get me answers it in her scope. I have never had an issue in all the years I have been with them!! Thank you all!!"
We responded:
"Thank you so much Corrie, for your amazing review. We love taking care of all your insurance needs. We appreciate your loyalty to our office! "
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J K

April 3, 2026

5  out of  5
rating by J K
"We’ve been customers for many years. Always outstanding service and great prices."
We responded:
"Thank you so much for the 5-star review! We appreciate your business! "
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Dat Do

April 3, 2026

5  out of  5
rating by Dat Do
"Mar 2013 Jun 2014 Jul 2015 Apr 2016"
We responded:
"Thank you so much for the 5-star review, we are happy to hear you enjoy our services!"
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Kim BRUCKNER

April 2, 2026

5  out of  5
rating by Kim BRUCKNER
"Jana office staff is extremely helpful I called about changing my due date and adding my daughter to our car insurance. She held on phone while looked up information.all my insurance questions were answered"
We responded:
"Thank you so much Kim, for the kind words. We are happy to help you! "
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Jane Budzynski

March 31, 2026

5  out of  5
rating by Jane Budzynski
"Sherry was very responsive to my call and handled my request promptly and effectively."
We responded:
"Thank you Jane for taking the time to leave us a review. And thank you for being our customer for so many years for your auto and home insurance!"
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Andy Day

March 18, 2026

5  out of  5
rating by Andy Day
"Great to work with! Janna and Kim have always been responsive, knowledgeable, and friendly. Definitely recommend them."
We responded:
"Thank you! We are happy to help you!"
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Nancy Stample

March 17, 2026

5  out of  5
rating by Nancy Stample
"Thank you helping with the changes. So pleasant to talk to you. Made the process easy ."
We responded:
"Nancy, thank you for allowing us to assist you with your insurance. We appreciate your business! Please let us know if you need anything else. "
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Laura Flotkoetter

March 9, 2026

5  out of  5
rating by Laura Flotkoetter
"Great service. Good caring attentive people.
15 years faithful, and also satisfied with how all my needs were efficiently dealt with."
We responded:
"Hi Laura, we appreciate the time you took to give us such a great rating! Thank you so much for your loyalty, it means so much. We're here for you anytime!"