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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laura Flotkoetter

March 9, 2026

5  out of  5
rating by Laura Flotkoetter
"Great service. Good caring attentive people. 15 years faithful, and also satisfied with how all my needs were efficiently dealt with."
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cynthia Rook

March 9, 2026

5  out of  5
rating by cynthia Rook
"Jenn Misek and team provide the best service! Kim answered the phone and was immediately helpful. It’s rare to have such personal service these days and this team is awesome."
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Billy Duck Jr.

March 2, 2026

5  out of  5
rating by Billy Duck Jr.
"Sherry at State Farm Oswego, IL. gave me fast and friendly service today, when I paid my homeowners insurance. I’m very happy with the service I received today."
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Sheri Lesak

February 25, 2026

5  out of  5
rating by Sheri Lesak
"Great service and easy to schedule an appointment. Thank you 😊"
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Julie Duncan

February 17, 2026

5  out of  5
rating by Julie Duncan
"Great experience with Janna and Kim is very responsive and helpful!"
We responded:
"Hey Julie, Thanks for choosing us and leaving such a great review! We look forward to serving you many more in the future! "
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Steve Montgomery

February 16, 2026

5  out of  5
rating by Steve Montgomery
"As a State Farm policy holder for over 45 years, I’m completely satisfied. Jenna Misek and her team are the best!!"
We responded:
"Steve, Thanks so much for taking the time to share your positive experience! "
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Enrique

February 13, 2026

5  out of  5
rating by Enrique
"Kim is very knowledgeable and helpful. She’s fantastic!"
We responded:
"Thank you so much for the 5 Star Review, I'm glad Kim was able to assist you. Please let us know if you need anything else!"
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Abigail Alvarado

February 11, 2026

5  out of  5
rating by Abigail Alvarado
"Thank you! Very pleasant and helpful!"
We responded:
"Thank you for the 5 Star Review, we appreciate your business!"
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Estella Lopez-Bigio

February 5, 2026

5  out of  5
rating by Estella Lopez-Bigio
"Excellent job. I’m so proud of having you working in Aurora!"
We responded:
"Hello Estella, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon."
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Kathleen Arias

February 2, 2026

5  out of  5
rating by Kathleen Arias
"Great State Farm office!!!"
We responded:
"Hello Kathleen, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon."
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Lauri Doyle

January 30, 2026

5  out of  5
rating by Lauri Doyle
"Fast efficient quotes and policy writing. Very easy to work with, knowledgeable office staff."
We responded:
"Hi Lauri, Thanks for the great review! We truly appreciate your recommendation of and will work hard to continue going above and beyond! We truly value your recommendation and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future."
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Brayden Sefranek

January 23, 2026

5  out of  5
rating by Brayden Sefranek
"Kim was incredibly efficient, kind, and clarified any details or questions I had."
We responded:
"Hi Brayden, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. See you soon!"
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Kathy Hopp

January 20, 2026

5  out of  5
rating by Kathy Hopp
"Appreciate Sherry’s professionalism and ease of assisting me with my Mother’s auto policy & paying her premium over the phone"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Fasi Siddiqui

January 16, 2026

5  out of  5
rating by Fasi Siddiqui
"Great team, Sherry and Kim are the best. Excellent service."
We responded:
"Thank you so much for the great review!! We appreciate your business!"
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I Amini

December 13, 2025

5  out of  5
rating by I Amini
"It’s always a pleasure working with Kim!"
We responded:
"Thank you for the 5-star review, I'm glad our office can help you with your insurance! "
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Meredith Conforti

December 5, 2025

5  out of  5
rating by Meredith Conforti
"The service level is top notch! The best agents I e ever worked with. Thank you"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to help!"
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Don Lippoldt

November 3, 2025

5  out of  5
rating by Don Lippoldt
"Very friendly and took care of my question and did my change I needed to mt policy."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Hannah Alvis-Bastida

October 31, 2025

2  out of  5
rating by Hannah Alvis-Bastida
"Very poor customer service. Office messed up my bill and over charged me for 2 months. After multiple emails and phone calls they refused to refund my money to my credit card. I asked for the manager to call me. She called me 5 minutes before she left for the day. Definitely switching to a different company"
We responded:
"Hannah I am very sorry that there was a mistake with your policy. We worked as quickly as we could with Corporate to correct it. I was out of the office the day you called but wanted to make sure to return your call the day as soon as I could. I confirmed with Corporate that the correction was complete and the refund was issued back to you. I called to let you know. I'm sorry it was at the end of the day. We work hard in our office to make sure our customers are taken care, I'm sorry you were not satisfied with our service. "
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Joy

October 20, 2025

5  out of  5
rating by Joy
"The staff are always so helpful. I appreciate how they do their job. Thank you all."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jacqueline H

October 9, 2025

5  out of  5
rating by Jacqueline H
"This is a wonderful insurance agency !!! Janna and her staff are warm, intelligent and very experienced in the insurance world. I enjoy coming in here and always feel welcomed. I highly recommend them for all your insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Edward Mota

September 30, 2025

5  out of  5
rating by Edward Mota
"Very good service excellent people to do business with"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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David Mauricio

September 29, 2025

5  out of  5
rating by David Mauricio
"Super smooth process, Josh made insurance easy!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy we can help!"
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Maria Hernandez

September 16, 2025

5  out of  5
rating by Maria Hernandez
"Provided me with great customer service Always willing to help me whenever I needed it"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jim Risselman

September 10, 2025

5  out of  5
rating by Jim Risselman
"Kim was very helpful in answering my questions regarding filing an auto insurance claim!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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David Kerkman

August 13, 2025

5  out of  5
rating by David Kerkman
"Anne Marie was so helpful getting us insurance for our new car , very easy to work with. We highly recommend her !!"
We responded:
"Thank you for the nice review, we appreciate your business!"